Privacy Policy

Last updated: 05-June-2026

This Privacy Policy explains how Foxaisr Technology Pvt Ltd ("Company", "we", "us", or "our") collects, uses, stores, protects, and processes your personal data when you access or use the Simple Shiksha website, mobile application, or related services (collectively, the "Services").

This Privacy Policy is intended to comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. DEFINITIONS

• Data Fiduciary: Foxaisr Technology Pvt Ltd, which determines the purpose and means of processing your personal data.
• Data Principal: You, the individual to whom the personal data relates.
• Personal Data: Any data about an individual who is identifiable by or in relation to such data.
• Processing: Any operation performed on personal data, including collection, storage, use, sharing, disclosure, or deletion.

2. WHAT DATA WE COLLECT

We collect only the information necessary to provide and improve our educational services. This may include:

• Identity Data: Name, username, profile details, and date of birth where required.
• Contact Data: Email address, phone number, and communication preferences.
• Account Data: Login details, user role, course access, and account activity.
• Academic Data: Course enrollment, learning progress, quiz scores, certificates, and preferences.
• Technical Data: IP address, device information, browser type, operating system, app usage data, and log information.
• Payment Data: We do not store complete credit/debit card details. Payments are processed through third-party payment providers such as Razorpay. Their processing is governed by their own privacy policy.
• Support Data: Information you provide when contacting us for support, feedback, or complaints.

3. LEGAL BASIS FOR PROCESSING

We process your personal data for lawful purposes connected with our Services. Wherever required, we process your personal data based on your consent. You may withdraw your consent at any time by contacting us.

We may also process personal data where permitted by law, including:

• To provide and manage our Services.
• To comply with legal obligations.
• To respond to lawful requests from courts, regulators, or government authorities.
• To protect the security, integrity, and safety of our Services.

4. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

• To create, verify, and manage your account.
• To provide courses, learning content, assessments, progress tracking, and certificates.
• To process payments, subscriptions, invoices, and prevent fraud.
• To send service-related updates, notifications, and support responses.
• To improve our platform, user experience, and features.
• To maintain security and prevent misuse of our Services.
• To comply with applicable Indian laws and regulatory requirements.

Marketing: We send promotional emails, SMS, or WhatsApp messages only where permitted by law or where you have opted in. You can opt out at any time.

5. DATA SHARING AND DISCLOSURE

We do not sell your personal data. We may share your data only in limited cases, such as:

• Service Providers: With trusted third parties such as payment gateways, hosting providers, analytics tools, email/SMS providers, and customer support tools.
• Legal Compliance: With courts, government authorities, law enforcement, or regulators when legally required.
• Business Transfer: In case of merger, acquisition, restructuring, or sale of assets, subject to appropriate notice and safeguards.

6. DATA STORAGE, SECURITY AND RETENTION

Storage: Your data may be stored on secure servers and cloud infrastructure used by us or our service providers.

Security: We use reasonable technical and organizational security measures, including access controls, encryption where appropriate, secure hosting, and monitoring to protect your personal data. However, no method of transmission over the internet is completely secure.

Retention: We retain personal data only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Financial and transaction records may be retained as required under applicable Indian laws.

After account deletion, we will delete or anonymize your personal data within a reasonable period, unless retention is required for legal, regulatory, security, or legitimate business purposes.

7. YOUR RIGHTS AS A DATA PRINCIPAL

Subject to applicable law, you may have the following rights:

• Right to Access: Request information about your personal data processed by us.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to legal exceptions.
• Right to Withdraw Consent: Withdraw your consent where processing is based on consent.
• Right to Grievance Redressal: Raise complaints regarding our data processing practices.

To exercise your rights, please contact us at support@simpleshiksha.com.

8. GRIEVANCE OFFICER

If you have any complaint, concern, or request regarding your personal data, you may contact our Grievance Officer: support@simpleshiksha.com

We will make reasonable efforts to acknowledge and resolve your complaint within the time required under applicable law.

9. CHILDREN'S DATA

Our Services may be used by students and children under the supervision or consent of a parent, guardian, school, teacher, or institution. Where required by law, we collect and process children's personal data only with appropriate consent or authorization.

If you believe that a child has provided personal data without proper consent or authorization, please contact us at support@simpleshiksha.com, and we will take appropriate action.

10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies for authentication, security, analytics, performance, and improving user experience. You may disable cookies through your browser settings, but some features of the Services may not function properly.

11. THIRD-PARTY LINKS

Our Services may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, policies, or content of such third parties. We recommend reviewing their privacy policies before sharing any personal data.

12. INTERNATIONAL DATA TRANSFER

We primarily use service providers and infrastructure suitable for operating our Services. If personal data is transferred outside India, we will take reasonable steps to ensure that such transfer is done in accordance with applicable law.

13. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices. The updated version will be posted on this page with a revised "Last updated" date.

14. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal data, you may contact us at: support@simpleshiksha.com